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Background:
From their beginnings in 1989 as an
airfreight forwarder in Indianapolis, Indiana, their sense of urgency
has permeated all aspects of their business. They have grown
into a full-service provider of asset-based transportation to a
constantly growing diversified customer base. Their transportation
services include:
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Regional, Dedicated and
nationwide Full Truck Load Operations
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Less than Truck Load (LTL)
Consolidation & Distribution throughout North America
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Premium, Expedited and Time
Definite Offerings
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Brokerage in the US, Mexico &
Canada
Approach:
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Developed a complete
consolidation sub-system to optimize the freight going by land
and air
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As the business evolved, the
system met Air Road's needs by configuring the solution
differently to suite their needs
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DTMS manifesting and
consolidation tool was implemented for line-haul and LTL
operations
Result:
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One system has been
in use through for all aspects of their operation for 10 years
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System handles all aspects of the
operations, including LTL, TruckLoad, and brokerage
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Web Track and Trace for Customers
has cut down on incoming customer calls while increasing
customer satisfaction
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