Dave Moore, Director of Operations at Polaris Transportation Group writes:

"In the ever changing environment of LTL transportation and distribution, we need a reliable, simple tool to manage our freight movements, Degama Systems provides us with just that. Their understanding of the transportation industry, combined with the support they provide the Polaris Transportation Group for their Operations software, allow us to manage our freight movements with minimal effort.

We also appreciate their commitment to continued development of an already well rounded system."

Polaris Transportation Group

Background:

Fueled by phenomenal growth, Polaris was in need of a solution that would adapt to their requirements and growth. Realizing that their competitive advantage needed to be replicated in their systems solution, Polaris began an exhaustive search for the right solution that was able to handle their LTL business and appetite for acquisitions.

Polaris uses outside carriers as an extension of their operations, with a unique requirement of properly tracking agents and the work they do. The need to manage and pay the vast number of agents used is a daunting task.

Approach:

  • Using a combination of DTMS off-the-shelf configuration options and customization, Polaris streamlined Polaris' order-entry process

  • LTL manifesting and consolidation streamlined the line-haul shipments

  • E-mail alerts for out-of-tolerance discrepancies in service

  • DTMS' Carrier Management implemented allowing for tracking of payments and service history of agents

  • DTMS scalability offered the ability to acquire and setup firms quickly and easily

Result: 

  • Order entry time down to a few seconds

  • Maximizing line-haul shipments to above industry average capacity

  • Operations managers focus on the errors and discrepancies in the operations

  • Agents are paid on time and accurately

  • Newly acquired firms learn DTMS and adapt quickly, often less than 1 week