Air Road Express

Background:

From their beginnings in 1989 as an airfreight forwarder in Indianapolis, Indiana, their sense of urgency has permeated all aspects of their business. They have grown into a full-service provider of asset-based transportation to a constantly growing diversified customer base. Their transportation services include:

  • Regional, Dedicated and nationwide Full Truck Load Operations
  • Less than Truck Load (LTL) Consolidation & Distribution throughout North America
  • Premium, Expedited and Time Definite Offerings
  • Brokerage in the US, Mexico & Canada

Approach:

  • Developed a complete consolidation sub-system to optimize the freight going by land and air
  • As the business evolved, the system met Air Road’s needs by configuring the solution differently to suite their needs
  • Degama’s manifesting and consolidation tool was implemented for line-haul and LTL operations

Result:

  • One system has been in use through for all aspects of their operation for 10 years
  • System handles all aspects of the operations, including LTL, TruckLoad, and brokerage
  • Web Track and Trace for Customers has cut down on incoming customer calls while increasing customer satisfaction