A trucking company needs to track and analyze various metrics to effectively run its operations and make informed business decisions. These metrics are crucial for managing costs, optimizing performance, ensuring safety, and maintaining customer satisfaction. Here are some key metrics that a trucking company should monitor and all available in DTMS trucking software from all the modules:

Revenue and Profitability Metrics:

  • Total revenue, Daily, Weekly, Custom Dates
  • Gross profit margin
  • Net profit margin
  • Revenue per mile
  • Revenue per truck 
  • Revenue per driver
  • Revenue by Lane


Operational Metrics:

  • Total miles driven
  • Fuel consumption and efficiency
  • Maintenance and repair costs
  • Downtime and idle time
  • Driver hours of service (HOS) compliance
  • On-time delivery percentage
  • Load acceptance and rejection rates
  • Empty miles percentage


Safety Metrics:

  • Accident and incident rates (Claims module)
  • Compliance with safety regulations (e.g., CSA scores)
  • Driver safety records (Driver records)
  • Vehicle inspection and maintenance compliance
  • Hours of service violations (Integration partners needed)


Cost Metrics:

  • Fuel costs
  • Equipment and maintenance costs
  • Insurance cost
  • Permit and license fees
  • Administrative and overhead costs
  • Depreciation and amortization expenses


Customer Service Metrics

  • On-time delivery performance
  • Customer satisfaction scores
  • Order accuracy
  • Response time to customer inquiries
  • Asset Management Metrics:
  • Fleet size and utilization
  • Vehicle and equipment age
  • Asset turnover ratio
  • Inventory management (spare parts, tires, etc.)


Financial Metrics:

  • Cash flow
  • Debt-to-equity ratio
  • Return on assets (ROA)
  • Return on investment (ROI)


Compliance Metrics:

  • Regulatory compliance (e.g., DOT regulations, IFTA reporting)
  • Licensing and permitting compliance
  • Tax compliance


These metrics run in DTMS help our trucking customers assess their financial health, operational efficiency, safety, and customer satisfaction. By regularly monitoring and analyzing these metrics, trucking companies can make data-driven decisions to optimize their operations and maintain a competitive edge in the industry.  To see more Book the Demo